Good news! Beston shipped BST-10 palm shell charcoal making machine to Columbia on March 25, 2022. This machine can recycle 10 tons of waste palm shells per hour.
Project Details of BST-10 Charcoal Making Machine to Columbia
Large quantities of palm kernels are used for oil refining in Colombia every year, which also creates a lot of palm kernel waste. Now our customers use the BST-10 palm kernel shell charcoal making machine to make waste into biochar, maximizing the utilization of palm resources.
Palm kernel shell charcoal is smokeless, odorless and has a higher calorific value when burned, making it an excellent fuel. In addition, palm kernel shell charcoal is the preferred raw material to become activated carbon. The Colombian customer eventually purchased an activation furnace to process the finished product into activated carbon, which is widely used in purifying the environment.
Shipping Details of BST-10 Charcoal Making Machine to Columbia
How Did Beston Offer Solution for the Customer?
After understanding the customer’s needs, Beston project consultant made a basic project plan for the customer, but the customer had problems with the price of the plan, so the project consultant adjusted the plan according to the customer’s problem.
Due to the impact of COVID-19, Colombian customers could not come to the site to inspect the factory in person, and they were concerned about this. Beston project consultant pointed out that a professional third-party inspection agency could be appointed to perform the inspection. During the inspection process, Beston’s after-sales team and factory workers fully cooperated and completed the inspection successfully.
The customer is worried about the installation problem after receiving the goods. Beston project consultant told him that we have a professional after-sales team to support online or on-site installation, and the customer is very satisfied.